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Customer Support

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Location

You Can Find Us in Any of These Locations

Our Marketplace is a great way to shop and pick up your Build a Box at your convenience. Our pick up spots are our supporting businesses who have limited pick up windows.

W5086 Amy Avenue #4

Kaukauana

Open 6 Days a week

M-F 10 am -5 pm

Saturday 9-3

Closed on Sundays

Build a Box Pick up 5 Days a week-

Tuesday thru Saturday

Normal Business Hours

For now if you want to pick up at any other location other than our marketplace....you have to use the address for pick ups as a 'shipping' address.

Use 125 W Wisconsin Ave, Neenah, WI 54956 as your 'shipping' address.

Thursdays

1pm to 5pm

For now if you want to pick up at any other location other than our marketplace....you have to use the address for pick ups as a 'shipping' address.

Use  1004 S Olde Oneida St, Appleton, WI 54915 as your 'shipping' address.

Thursdays

1pm to 5pm

For now if you want to pick up at any other location other than our marketplace....you have to use the address for pick ups as a 'shipping' address.

Use 2321 S Oneida St, Green Bay, WI 54304 as your 'shipping' address.

Thursdays

5 pm to 7pm

For Employees Only

For now if you want to pick up at any other location other than our marketplace....you have to use the address for pick ups as a 'shipping' address.

 

Use 625 E County Rd Y, Oshkosh, WI 54901 as your 'shipping' address.

Thursdays

1pm to 5pm

Mosaic Family
Health 

For Employees Only

For now if you want to pick up at any other location other than our marketplace....you have to use the address for pick ups as a 'shipping' address.

 

Use 229 S Morrison St, Appleton, WI 54911 as your 'shipping' address.

Thursdays

1pm to 5pm

PORTFISH 

For now if you want to pick up at any other location other than our marketplace....you have to use the address for pick ups as a 'shipping' address.

 

Use 3781 Co Hwy KW, Port Washington, WI 53074 as your 'shipping' address.

Wednesdays

2pm to 5pm

FAQ

Frequently Asked Questions

  • What type of food do you offer?
    We have a full grocery line! Produce, meats, mushrooms galore, dry goods, pantry staples, snacks, baked goods, beverages, non alcoholic items, fermentation products, and dairy. Developing a whole assortment of Certified Organic Gluten Free options soon!
  • How do Pick Up Locations work?
    With our new site....we are only allowed on the back end to list one pick up location. Our marketplace in Kaukauna is our most used pick up location currently. To use one of our locations for pick up....please use their address for 'shipping' in cart. Stone Arch Brew Pub- 1004 S Olde Oneida St, Appleton, WI 54915- Thursdays 1pm to 5pm Natural Boutique- 125 W Wisconsin Ave, Neenah, WI 54956- Thursdays- 1pm to 5pm Port Washington- Portfish -3781 Co Hwy KW, Port Washington, WI 53074-Wednesday 2pm to 5pm For Employees Only sites- Coughlin Center-625 E County Rd Y, Oshkosh, WI 54901 -1pm to 5pm Mosaic Family Health- 229 S Morrison St, Appleton, WI 54911 -1pm to 5pm
  • How does membership work?
    Membership is Free and allows you to participate in our Loyalty Rewards program.
  • What is your Loyalty program?
    The more you order...the more you save $$$ Become an Eggplant! Seedling Earn points Order CSA Every $1 spent → 1 Eggplants Make a Build-a-Box Every $1 spent → 1 Eggplants Subscriptions = Free Bonus Loyalty Points 20 Eggplants Join us on the 'Spaces By Wix" App, Get Free Points 20 Eggplants Rewards 10% off all store products 100 Eggplants = 10% off for all store products 25% off All Meat 125 Eggplants = 25% off for "Meat & Poultry" Free Sourdough Pullman 100 Eggplants = 100% off for "Bread- Sourdough Pullman Loaf -Small" Plant Earn points Order CSA Every $1 spent → 1 Eggplants Make a Build-a-Box Every $1 spent → 1 Eggplants Subscriptions = Free Bonus Loyalty Points 20 Eggplants Join us on the 'Spaces By Wix" App, Get Free Points 20 Eggplants Rewards 10% off all store products 85 Eggplants = 10% off for all store products 25% off Rick's Pick 70 Eggplants = 25% off for "Rick's Pick Subscription" 25% off All Meat 105 Eggplants = 25% off for "Meat & Poultry" Free Sourdough Pullman 85 Eggplants = 100% off for "Bread- Sourdough Pullman Loaf -Small" Eggplant Earn points Order CSA Every $1 spent → 2 Eggplants Make a Build-a-Box Every $1 spent → 1 Eggplants Subscriptions = Free Bonus Loyalty Points20 Eggplants Join us on the 'Spaces By Wix" App, Get Free Points20 Eggplants Rewards10% off all store products65 Eggplants = 10% off for all store products 25% off Rick's Pick50 Eggplants = 25% off for "Rick's Pick Subscription" 25% off All Meat85 Eggplants = 25% off for "Meat & Poultry" Free Sourdough Pullman70 Eggplants = 100% off for "Bread- Sourdough Pullman Loaf -Small"
  • Where are you located?
    We are based in Kaukauna Wi. Our address is: W5072 Amy Avenue Unit 6 54130 We are off Calumet (KK) near Haens Meats and Sprangers Orchard. Look for banners and get onto Amy Avenue from either Prosperity or Highline from Calumet. Look for yellow Signs on Amy Avenue pointing to our location.
  • How do I log in or sign up on mobile browser?
    When viewing our site from the mobile browser on your phone you may notice the log in bar is no longer located in the header. Simply click the three lines on the top righthand side of your screen to open the full menu, once opened you will see the log in or sign up feature.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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